1. Home
  2. COVID-19 FAQ

DELAYED SHIPPING! We have temporarily suspended shipping to rework our processes.  We will resume shipping soon. Please contact your rep with questions.


Dakota Stones is planning to temporarily close our fulfillment center to review and rework our processes. 

We need to ensure we are doing everything possible to ensure the safety 

of our staff, customers and loved ones during these challenging times. 


We will plan to update you of the new changes and when fulfillment will resume. 

Dakota Stones & CDC Recommendations for Sanitizing Your Stones

 We understand any concerns you my have regarding the handling of our stones during the pandemic and moving forward. We wanted to reassure you that our merchandise is being treated and packed with care, as always. 
We also wanted to pass along the guidelines from the CDC for their recommendations on how to halt the spread of germs, in order to keep you and any loved ones safe. 

  • First, wear disposable gloves when cleaning and disinfecting surfaces. If you are using reusable gloves, make sure you wash your gloves between cleanings, and set aside that pair to only be used for cleaning. 
  • Wash the surface you intend to clean on. If surfaces are dirty, they should be cleaned using a detergent or soap and water prior to disinfection.
  • For disinfection, diluted household bleach solutions, alcohol solutions with at least 70% alcohol, and most common EPA-registered household disinfectants should be effective. 
    • Diluted household bleach solutions can be used if appropriate for the surface. 
  • Prepare a bleach solution by mixing: 
    • 5 tablespoons (1/3rd cup) bleach per gallon of water or, 4 teaspoons bleach per quart of water
  • Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against corona viruses when properly diluted.
  • Use products with the EPA-approved emerging viral pathogens claims  that are suitable for porous surfaces.
How to clean crystals and gemstones:
Some crystals require a different level of care, and some may even react to powerful chemicals. We recommend cleaning your stones with warm (not hot!) water and dish soap. If you are unsure, researching the stone type will help. 
Most quartz varieties and other hard stones will be fine under warm water, and cleaned with gentle dish soap. Stones like jasper, chalcedony, agate and citrine will be fine. This will remove any oils that transferred to the stone from your skin, and any germs along with it. Your stones will also shine like never before! 

Some stones are water soluble, like howlite and selenite. Submerging them in water will severely damage these stones. To clean them, you can get dust particles off with brushes, and if they're large enough, with a vacuum -- secure your stones by adding a mesh bag first to the end of the tube extension on your vacuum so they don't get sucked into the vacuum chamber. Wringing out a barely damp sponge and gently brushing them down will remove dust particles from selenite as well, and will not harm your stone. 
Please take the time to reach out and stay in touch-
 
Your Friends & Family at Dakota Stones

* Dakota Stones is taking precautions on our end and wanted to pass along the CDC guidelines we are using.  Please be safe and do your own research on handling and care of packages and shipments. We do not assume responsibility for the guidelines, but rather wanted to share them with you.